black and decker toaster oven tro490w Helpful Roadmap
October 16th, 2009 | 
Author: Like other reviews:
1) Timer would not automatically shut off for toast when turned to a light setting. Dark setting would burn, I mean BURN, the toast (intense smoke, smoke detectors alarming, etc.)
2) The toaster got so hot that the oven gloves, and pot holders, actually started to smolder and smoke (I had them setting on top the device like I did with my former toaster for the last 20 years.)
3) To make it worse, the chumps at Target would not take it back.
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Complete waste of money.
I bought this at my local Target, having been attracted to it by the relatively small design, clean looks and simplicity of function. I just wanted a basic toaster oven without the bells and whistles that might otherwise go haywire. Figured I’d keep it simple and avoid disappointment.
Fat chance. Even the door doesn’t open right. Hooks on the door are supposed to pull out the toasting grate as you open; instead the overlong grill fits too snugly in the grooves and won’t budge, tipping the light toaster dangerously forward. My fiancee has already burned herself by instinctively trying to catch the toaster as the little booger rolled. The only way to alleviate this was to bend the grill into a deep V shape, but even this didn’t cure the rub.
To add insult to injury, the thing doesn’t even toast well. It only has 2 narrow heating elements — one top, one bottom, both at center — resulting in uneven toasting. Our bread & bagels have come out cinders on one end and barely browned on the other end of the same side.
To summarize: It’s dangerous, shoddy, and can’t even toast. A real turd.
Just bought one. Nice size, nice looks, has what I am looking for. Crumb tray pulls out from the bottom. Tray hooks worked fine to pull out tray a bit… other reviewer must have gotten a defective one. Toasting seemed to take a while, warm-up of leftovers was fine. Seems to have plenty of heat for baking. Small outward curve in the back seems to be designed to accomodate small pizza or round pan. Clever!
However, I will probably be returning the unit because the amount of heat pouring from the oven was more than a space-heater… it could heat my apartment… or at least the kitchen. Maybe this is normal, my other toaster oven was a 2 slicer small one. But I don’t want to heat my kitchen and I worry about it getting too hot, plus increase in electricty costs. I will probably pass on this one. Or buy some hot pads… too bad because it looks like a good unit and it seems to be working fine. Got it for good price at target. If you don’t mind a hot unit, it looks good.
Purchased the product based on previous B & D product experience, liked the design,size,functionality and price. Timer wouldn’t turn off, ticker would stop, but unit would continue to heat, in my opinion this is an extreme fire hazard and product should be recalled. However, mine proved to be defective before a recall could happen. The bottom heating element just broke in half and fell to the bottom of the crumb tray after being used for less than 6 months. Contacted B & D for warranty service, and got the monumental run around. However, after about 6 weeks, numerous phone calls, emails etc. and being very persistent the unit was replaced, but with a cheaper model. I am not pleased with the bait and switch tactics from B & D, and this story isn’t over yet. B & D is on a downhill slide with its “No Customer Service” policy and its low quality products. What used to be a very good company and a very dependable line of products, has become just another company with crappy stuff to sell to unsuspecting consumers. Don’t be fooled by the company name, do your homework.
I found this to be “hands down” , the best toaster oven in this price range, and I’ve owned a few over the years.
Like other reviews:
1) Timer would not automatically shut off for toast when turned to a light setting. Dark setting would burn, I mean BURN, the toast (intense smoke, smoke detectors alarming, etc.)
2) The toaster got so hot that the oven gloves, and pot holders, actually started to smolder and smoke (I had them setting on top the device like I did with my former toaster for the last 20 years.)
3) To make it worse, the chumps at Target would not take it back.